Terms of use

Last updated 18 October 2026

These terms cover your use of Recreation and Community Facility Planning, run by Otium Planning (“we”, “us”): this website, the planning app and the assistant connector. By using them you agree to these terms. If your council or organisation has a signed agreement with us, that agreement applies first, and these terms fill any gaps.

Accounts

• Accounts are for people at subscribing councils and organisations, invited by us or by their organisation.
• Keep your login and any connector access tokens to yourself. Tell us straight away if you think someone else has used them.
• Your organisation can add and remove its members. We can suspend accounts that break these terms.

Using the app

Please don't:

• share your access with people outside your organisation, or resell the service;
• copy or scrape the app's data in bulk, or use it to build a competing product;
• try to get around access controls, test the app's security without our permission, or overload it;
• upload anything unlawful or that you don't have the right to use.

The figures are a planning aid

The app combines published datasets with our methods to give indicative figures. Some are modelled or estimated, and the app labels these. Every method is written up in the methodology, with its limits. The figures support your professional judgement; they are not a substitute for it, nor for site investigation, engineering, valuation or legal advice. Costs and economic values are indicative only. Check anything important before you rely on it.

The assistant, in the app or through the connector, can get things wrong. Check its answers against the figures in the app before you use them.

Data from others

The app uses data from the Australian Bureau of Statistics, NSW Government agencies and other publishers, most of it under Creative Commons licences. When you reuse those figures, keep the attribution the app or the methodology gives. Map tiles and aerial imagery are licensed from their providers and can't be extracted or reused outside the app.

Your work

Layouts, scenarios, reports and other content you make belong to you or your organisation. You give us permission to store and process them to run the service for you. You can use exports and reports in your own work, including council reports and public documents.

The app itself, our methods and our written content belong to us. Using the app doesn't give you rights to them beyond using the service.

Availability and changes

We work to keep the app available and correct, but we can't promise it will always be available or free of errors. We update data and features regularly; changes are listed under What's new in the app.

Liability

Nothing in these terms excludes rights you have under the Australian Consumer Law that can't be excluded. Apart from those, and to the extent the law allows, we are not liable for indirect or consequential loss, or for decisions made using the app's figures. Where our liability can be limited, it is limited to supplying the service again or paying the cost of having it supplied again.

Privacy

How we handle personal information is set out in our privacy policy.

Ending your use

You can stop using the service at any time. If your organisation's subscription ends, we can close its accounts. Ask us within 30 days of that and we will send you your saved work.

General

These terms are governed by the law of New South Wales. We may update them and will change the date at the top when we do; if a change matters, we will tell your organisation first. Questions go to nsw@otiumplanning.com.au.